GRIEVANCE REDRESSAL MECHANISM
Step : 1
For submission of your complaints/grievances, you can lodge your complaint at firstname.lastname@example.org or can call our representatives at +91-87250-11073 during the working hours from 10.00 A.M to 6:00 P.M. (From Monday to Saturday) You can also submit your compliant in writing at our Head office/Nearest Branches. We will respond to your complaint within 15 days.
Step : 2
In case the complaint is not resolved within the given time or if you are not satisfied with the solution provided by Uni-Com Fincorp Pvt. Ltd, you can approach the Grievance Redressal Officer. The name and contact of the Grievance Redressal Officer is as follows:
Name : Ms. Neeraj Sharma
Email ID : email@example.com
Contact No: +91-87250-11012
After examining the matter, we shall send the customer our final response or explain why it needs more time to respond and shall endeavor to do so within 1 month.